Frequently Asked Questions

Where can I find Pricing?

You will not find a standard pricing guide on our web-site, this is due to the wide variety of materials that we carry and will depend on what you choose.

My New House is being built with radiant heat. Can I use Wide planks for this application?

Yes you can, we recommend going with anyone of our engineered floors, these are specifically designed to be installed over radiant heat or concrete.

Can your floors be installed directly to concrete?

Yes they can, again we recommend going with any of our floors in engineered form.

We have heard that the wider boards are susceptible to cupping. Is this true?

Wood can sometimes move in a manner that may not be desirable, such as cupping and warping for a variety of reasons none of which is the width of the boards. If you use a properly air dried and kiln dried product then your planks should be stable regardless of the width, this is generally caused by lack of or too much humidity.

Are Pine and Fir Floors too soft?

Our most popular floors are either pine or fir. You do not want to confuse softness with lack of durability. These types of wood floors have been used in homes for over 200 yrs and in many cases still look beautiful. You will want to appreciate the dents and dings that create the old and traditional look of these floors.

Can I use wood floors for my kitchen?

Yes you can, it comes down to a personal choice, but wood floors have been used in kitchen for hundreds of years. Sure you may get a few more dings in the kitchen flooring but that only adds to the character and charm of the wood floors.

How do you stop solid hardwood floors from gapping?

Gapping in solid hardwood floors cannot be completely eliminated, as wood expands and contracts depending on humidity levels in your home. Using a humidifier in your home during the heating seasons and maintaining humidity levels in the 35-45% range will help eliminate this issue. Another key is to acclimatize the wood properly in your home prior to installation, with wider planks we acclimatize solid wood floors for minimum 30 days prior to install. Engineered floors are much more dimensionally stable than solid wood floors and will show little or no gapping between boards and don’t require the same amount of time for acclimatizing.

Can I install hardwood floors if I have pets?

Yes you can, the great thing about reclaimed floors is they already have that character built into them so a few more marks and scratches along the way will only enhance the look and character of your floor. If you have bigger dogs that are more active we suggest going with a harder wood as it will be less susceptible to deep marks or gouges. With bigger animals over time you may have to refinish your floors a bit more often.